📄 TERMS & CONDITIONS

DNA Distributors

Effective Date: 12/01/2025

1. Acceptance of Terms

By accessing or using the DNA Distributors website (“Site”) and purchasing products or services from DNA Distributors (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms and Conditions.

If you do not agree to these terms, please do not use this Site or place orders.

2. Use of Website

This Site is intended for use by healthcare professionals, healthcare organizations, and authorized purchasers.

You agree not to:

  • Use the Site for unlawful purposes

  • Attempt to interfere with Site functionality

  • Misrepresent your identity or purchasing authority

We reserve the right to restrict or terminate access for violations of these terms.

3. Products & Availability

All products displayed on this Site are subject to availability.

We make reasonable efforts to ensure product descriptions, images, and specifications are accurate; however:

  • Product packaging or appearance may vary

  • Availability may change without notice

We reserve the right to discontinue or modify products at any time.

4. Pricing & Payment

Prices are subject to change without notice.

Pricing displayed:

  • May not reflect contract pricing or negotiated rates

  • May differ from GPO pricing or third-party agreements

Payment terms:

  • Payment is due at the time of purchase unless otherwise agreed in writing

  • We reserve the right to refuse or cancel orders due to pricing errors or availability issues

5. Orders & Acceptance

Submission of an order does not constitute acceptance.

An order is considered accepted when:

  • Payment is processed, and

  • The order is confirmed or shipped

We reserve the right to cancel or limit quantities at our discretion.

6. Shipping & Delivery

Shipping timelines are estimates and not guaranteed.

DNA Distributors is not responsible for delays caused by:

  • Carriers

  • Weather events

  • Supply chain disruptions

Risk of loss transfers to the buyer upon shipment unless otherwise stated in writing.

7. Returns & Exchanges

Returns are subject to approval.

Due to the nature of medical supplies:

  • Certain items may be non-returnable

  • Opened, used, or damaged items may not be eligible for return

All return requests must be submitted within the timeframe specified on your invoice or return policy page.

8. Compliance & Intended Use

Products sold by DNA Distributors are intended for professional healthcare use only.

Customers are responsible for:

  • Ensuring products are used according to manufacturer instructions

  • Compliance with applicable federal, state, and local regulations

DNA Distributors does not provide medical advice.

9. Cost Comparison & Savings Analysis Disclaimer

Any cost comparison, pricing analysis, or savings estimate provided by DNA Distributors:

  • Is informational only

  • Does not guarantee savings

  • Does not obligate the customer to purchase

Results may vary based on product selection, volume, availability, and market conditions.

10. Limitation of Liability

To the fullest extent permitted by law:

  • DNA Distributors shall not be liable for indirect, incidental, or consequential damages

  • Liability shall not exceed the amount paid for the product(s) giving rise to the claim

This applies regardless of the legal theory asserted.

11. Indemnification

You agree to indemnify and hold harmless DNA Distributors from any claims, damages, or expenses arising from:

  • Misuse of products

  • Violation of these Terms

  • Failure to comply with applicable laws

12. Intellectual Property

All content on this Site, including text, images, logos, and graphics, is the property of DNA Distributors or its licensors.

You may not reproduce, distribute, or use content without prior written consent.

13. Third-Party Links

This Site may contain links to third-party websites.

DNA Distributors is not responsible for:

  • Third-party content

  • Third-party policies or practices

Use of third-party sites is at your own risk.

14. Governing Law

These Terms and Conditions are governed by the laws of the state in which DNA Distributors operates, without regard to conflict-of-law principles.

15. Changes to Terms

We reserve the right to update these Terms at any time.

Continued use of the Site after changes constitutes acceptance of the revised Terms.

16. Contact Information

For questions regarding these Terms and Conditions, please contact:

DNA Distributors
Email: sales@dnadistributors.com
Phone: 800.563.2814